Privacy Policy

Last Updated: September 12, 2025

ClientGen.ai (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have regarding that information when you visit https://clientgen.ai or use our services.

Information We Collect

We may collect the following categories of information:

• Personal information submitted via forms: name, email address, phone number, mailing address, and IP address.
• Payment information: processed and stored by Stripe. We do not store full payment card numbers on our servers.
• Technical and usage data: data collected by tools such as Google reCAPTCHA and AIO SEO to protect the site and improve performance.

How We Collect Data

• Gravity Forms: used to capture form submissions on the website.
• Zapier: used to transmit form submissions from Gravity Forms to other services.
• WordPress (site database): form submission data is stored in the WordPress database.
• GoHighLevel: our CRM where form submission data is stored and managed.
• Stripe: processes and stores payment details for billing and subscription management.

How We Use Your Information

We use personal information for the following purposes:

• To provide, operate, and maintain our services.
• To process payments and manage subscriptions.
• To respond to inquiries and provide customer support.
• To detect and prevent fraud, spam, and abuse (e.g., via Google reCAPTCHA).
• To send transactional communications and, when you opt-in, marketing messages.

Data Sharing & Third Parties

We do not sell personal data. We may share personal data with service providers who perform services on our behalf, including:

• Gravity Forms (form handling)
• Zapier (data transmission/automation)
• GoHighLevel (CRM)
• Stripe (payment processing)
• Google reCAPTCHA (bot/spam protection)
• AIO SEO (site SEO tools)

Each provider processes data under contract and only for the purposes described in this policy.

Data Retention

We retain form submission data (name, email, phone, address, IP address) in WordPress and GoHighLevel until you request deletion or as required for legitimate business purposes. Payment information is retained by Stripe in accordance with Stripe’s policies.

Your Rights & Choices

You have the right to access, correct, update, or delete your personal information. You may also withdraw consent to marketing communications.

To exercise any of these rights, please contact us (see Contact Us). When you make a request to access or delete data, we will take reasonable steps to verify your identity before fulfilling the request.

Requests to Delete Data

If you would like your information removed from our systems (WordPress database, GoHighLevel, and Stripe), please submit a deletion request. To help us locate your records, include the email address or phone number you used with us.

1. Email a request to: [email protected] (replace with the appropriate contact email).
2. State that you request deletion from: WordPress site database, GoHighLevel, and Stripe.
3. We will verify your identity and then proceed to delete your personal data from our site and GoHighLevel. For deletion from Stripe, we will submit the request and follow Stripe’s account/data retention procedures; in some cases Stripe retains limited information to comply with legal obligations.

Note: Deleting data may affect your access to services, subscriptions, or records of transactions.

GDPR — European Economic Area (EEA) Residents

If you are located in the EEA, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of access to the personal data we hold about you.
• Right to rectification of inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”).
• Right to restrict or object to processing.
• Right to data portability.
• Right to withdraw consent at any time (where processing is based on consent).

Legal bases for processing may include: your consent, performance of a contract, our legitimate interests, or compliance with legal obligations. To exercise GDPR rights, contact us at [email protected].

CCPA — California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with certain rights, including:

• The right to know what personal information we collect, use, share, or sell. (We do not sell personal information.)
• The right to request deletion of personal information, subject to exceptions.
• The right to opt out of the sale of personal information (not applicable — we do not sell data).
• The right to non-discrimination for exercising your CCPA rights.

To submit a CCPA request, contact us at [email protected]. We will verify your request and respond within the timeframes required by law.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system is completely secure. If a data incident affects your personal information, we will follow applicable laws and notify affected individuals as required.

Cookies & Tracking

We use cookies and similar technologies to provide and improve our services, analyze traffic, and enhance user experience. You can control cookie preferences via your browser settings; disabling cookies may limit some functionality.

Third-Party Links

Our site may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before submitting personal information.

Contact Us

If you have questions, want to exercise your rights, or wish to request deletion of your data, contact us:

Email: [email protected] (replace with the appropriate contact email)

Website: https://clientgen.ai

Changes to This Policy

We may update this Privacy Policy occasionally. The “Last Updated” date at the top will reflect the most recent revision. Material changes will be communicated where required by law.